Coronavirus Information

The safety and well-being of our visitors and staff are our priority. In line with Government advice we are taking the following precautions against the spread of Covid-19 at Sengan-en. We ask for your cooperation and understanding regarding this matter, and wish you an enjoyable visit to Sengan-en.

Please Co-operate with the Following Guidelines

Temperature Check

Please cooperate with a temperature check when arriving at Sengan-en. Visitors feeling unwell or exhibiting a fever will be asked to refrain from entering the premises.

Wear a Mask

We require all visitors to Sengan-en to wear a mask, except for children under the age of two years old.

Crowd Prevention

When purchasing tickets to enter the gardens, or paying at shops and restaurants we ask only one visitor per group to visit the counter.

Social Distancing

Please keep an appropriate distance from other visitors to Sengan-en. We have marked benches and other public areas to assist in maintaining social distance.

Alcohol Spray

Please use alcohol spray at the entrance and located around the grounds at Sengan-en to disinfect your hands.

Follow Guidelines

Please follow guidelines highlighted around the grounds. If you have any questions please ask staff for guidance.

Staff Guidelines to Protect You

Staff Health Checks

All staff at Sengan-en are subjected to a health check and have their temperature taken before starting work.

Social Distancing

We have taken precautions to maintain social distance with visitors and have installed vinyl sheets at all payment areas.

Cashless Payments

All facilities at Sengan-en accept various cashless payment options and disinfected money trays are used to collect cash payments.

Masks and Regular Hand Washing

All staff are required to wear masks at all times. Staff are required to thoroughly wash their hands on a regular basis throughout the day.

Disinfection of Points of Contact

Door handles, elevator buttons, touchscreens, and other such areas are thoroughly disinfected multiple times each day.

Regular Ventilation

Along with our regular ventilation systems, our staff ensure that windows and doors are kept open as much as possible allowing air flow through buildings.

Thank you for your co-operation in preventing the spread of Covid-19.
We sincerely hope that you will enjoy your visit to Sengan-en.